Additional concierge services
Itinerary design, transport, interpretation and day-to-day logistics — the quiet work that makes a trip feel effortless.
What we arrange
A day-by-day plan built around your pace, mobility, interests and appetite — reviewed by a person, not generated.
We design the shape of your days: what to see, in what order, how long to stay and how to get between places, including rest and contingency time. You receive a written itinerary with estimated costs, and revisions are included until it fits.
Private cars, high-speed rail bookings and airport pickups, timed around your appointments rather than the other way round.
Airport and station transfers, a car with driver for the day, and high-speed rail tickets booked in your name. Fares are quoted separately from our coordination fee, and vehicle class is agreed in writing.
Hotel suggestions matched to your appointments and walking preferences, with booking handled in your name.
We suggest a short list of hotels based on travel time to your appointments, quietness, accessibility and budget, then book in your name. Room rates are set and charged by the hotel.
For pharmacies, SIM cards, taxi negotiations and the small conversations that make a trip feel easy.
An interpreter by the hour for everyday situations outside clinical settings: shopping, transport, pharmacies, paperwork at a hotel. Booked in blocks, with a minimum of two hours.
We do not diagnose, prescribe or recommend treatments. We help with information, coordination, communication and logistics — and we say plainly when something needs a clinician's decision. See our medical disclaimer for the full statement.
Other services
Non-clinical support for understanding public healthcare information in Shanghai, Hangzhou and Nanjing: which departments exist, where they are, what documents to prepare, and how to get there. We are not a clinic and do not provide diagnosis or treatment.
An introduction to traditional Chinese wellness culture — tea, movement, seasonal habits and the thinking behind them. Cultural experience, not medical treatment.
Private guiding, food, architecture, gardens and landscapes in Shanghai, Hangzhou and Nanjing, arranged around your pace.